The future of supermarkets – has changing the way we shop, changed the way we store food?

In fast-paced QSR kitchens, every second counts, especially during the breakfast, lunch, and dinner peaks that drive Australia’s thriving quick-service market.
Whether you’re prepping wraps in Melbourne, burgers in Brisbane, or salad bowls in Sydney, your refrigeration needs to work as hard as your team.
At True Refrigeration, we design equipment that’s built for the rush. From temperature recovery and space-saving designs to long-term durability and energy efficiency, our products help QSR operators stay cool under pressure — no matter the climate or customer queue.
Australia’s climate is no small consideration in kitchen performance. With soaring summer temperatures and packed service windows, refrigeration units face relentless demands, both from the environment and the people using them.
True’s commercial fridges and freezers, including our TGN upright cabinets, are engineered to maintain safe holding temperatures, even in hot, high-traffic kitchens.
They also recover temperature quickly after frequent door openings, which is critical when teams are assembling hundreds of meals per hour.
Today’s QSR menus are all about speed and choice, with build-your-own bowls, sandwich stations, custom burgers, and everything in between. That means your prep line must be quick, flexible, and consistent.
Our TSSU prep tables make it easy to handle high volumes with precision. Featuring configurable GN pan space and a removable cutting board, these units support rapid assembly and reduce workflow slowdowns.
Whether your team is making poke bowls or stacking sandwich fillings, ingredients stay fresh and within easy reach.
Back-of-house real estate is always at a premium. That’s why our undercounter units and compact counters are designed to do more with less.
From grill stations to salad prep, these models fit seamlessly under worktops or next to cooklines, keeping your team efficient and reducing unnecessary movement across the kitchen.
True’s TCR range, for instance, is engineered for versatility. TCR/F counters are highly customisable to fit your operation and application, with a total of 552 different model permutations to choose from, including size, drawer and door configurations, worktop options, and temperature settings.
So, whether you need frozen storage under a fryer or chilled drawers beside your prep station, there’s a setup that works around your team.
With long shifts, high footfall, and little margin for error, QSR kitchens need equipment that just works, day in, day out.
True’s refrigeration systems are manufactured with durability in mind. We use industry-leading components and oversee the build process in-house, ensuring every product meets the same high-performance standards.
That means minimal downtime, reduced service costs, and peace of mind for franchise operators and store managers alike.
Australia’s QSR scene is growing rapidly, with brands scaling fast and demanding consistency across every location.
According to GoMaps’ 2024 Annual Fast Food & Quick Service Restaurant (QSR) Network Report, most Australians now have significantly greater access to fast food and quick service restaurants. While over 75% have lived within 3km of a Subway or McDonald’s for years, close to 53% can now access 10 or more QSR brands within 3km of home.
This rapid expansion puts extra pressure on operators to ensure every new location performs to the same high standards, especially in the kitchen. Whether you’re opening a new store or refreshing your setup, True offers reliable refrigeration solutions that support national growth without compromising on quality or performance.
Fast-paced, high-volume and customer-facing, Hawaiian Poke Bowl’s operation ticks all the boxes of a modern QSR. With 24 locations and thousands of bowls served daily, they needed refrigeration that could keep ingredients fresh, visible and ready for rapid assembly.
True’s TSSU prep tables offered the ideal solution. The configurable pan layout and undercounter storage helped streamline service, while patented airflow tech maintained safe, consistent temperatures, even during peak demand.
By upgrading to True, Hawaiian Poke Bowl improved prep speed, reduced downtime and ensured a consistent experience across every store, supporting their growth with refrigeration built for QSR demands.
Explore our QSR-ready refrigeration solutions — from upright cabinets to compact prep counters — and see how True can help your team move faster, stay cooler, and serve better.
As food-service chains like McDonald’s, Subway and Domino’s continue to evolve their menus with seasonal specials, plant-based options, and limited time offers (LTOs), the need for flexible, efficient, and sustainable commercial refrigeration has never been greater.