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We’ve got it!

We’ve received your enquiry and a member of our team will be in touch shortly.

In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.

True Refrigeration.

See how we’ve helped other businesses

Helping Hawaiian Poke Bowl sell a vacation feeling

Making tasty and healthy food easy for everyone, Hawaiian Poke Bowl serve delicious bowls using a wide range of impressive ingredients.

Refrigeration which showcases and stores great local organic produce

Founded by a brother and sister in 2018, Oats Day Long serves oatmeal in creatively unique ways at their breakfast bars.

Providing convenient and scalable refrigeration for an innovative Micromarket

TOTEM’s modern self-vend offering supplies fresh and tasty food to a variety of workplaces on a 24/7 basis.
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Frequently Asked Questions

How can I check if my product is still under warranty?
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The quickest way to check if your True product is still under warranty is to enter the serial number into My True.

It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.

Who do I call if I have a problem with a product under warranty?
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In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.

If you are unable to get in touch with them, please contact us to discuss.

Where can I buy True products?
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True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.

We’re available

Whether you’re looking for practical refrigeration advice or need product support, we’re always here to help. Contact us below.

+61 2 9618 9999
[email protected]

Thoughts & Opinion

Advice 24/04/2024

True Innovation
Events 24/11/2023

True Refrigeration at HostMilano 2023

True returned to exhibit at the latest edition of Europe’s largest exhibition dedicated to the foodservice and hospitality industries. 2023 marked the 43rd edition of…
Advice 31/10/2023

 The Benefits of Investing in High Quality Commercial Refrigeration 

In the bustling world of foodservice and hospitality in Australia, the quality of your refrigeration equipment can make or break your business. Commercial refrigeration is…