local_shipping Immediate availability
construction 5 Years parts & labour warranty
support_agent Excellent customer service
public
search
menu close

We’ve got it!

We’ve received your enquiry and a member of our team will be in touch shortly.

In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.

True Refrigeration.

See how we’ve helped other businesses

Helping Hawaiian Poke Bowl sell a vacation feeling

Making tasty and healthy food easy for everyone, Hawaiian Poke Bowl serve delicious bowls using a wide range of impressive ingredients.

Refrigeration which showcases and stores great local organic produce

Founded by a brother and sister in 2018, Oats Day Long serves oatmeal in creatively unique ways at their breakfast bars.

Providing convenient and scalable refrigeration for an innovative Micromarket

TOTEM’s modern self-vend offering supplies fresh and tasty food to a variety of workplaces on a 24/7 basis.
keyboard_arrow_left
keyboard_arrow_right

Frequently Asked Questions

How can I check if my product is still under warranty?
arrow_drop_down

The quickest way to check if your True product is still under warranty is to enter the serial number into My True.

It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.

Who do I call if I have a problem with a product under warranty?
arrow_drop_down

In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.

If you are unable to get in touch with them, please contact us to discuss.

Where can I buy True products?
arrow_drop_down

True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.

We’re available

Whether you’re looking for practical refrigeration advice or need product support, we’re always here to help. Contact us below.

+61 2 9618 9999
[email protected]

Thoughts & Opinion

Advice 28/08/2024

Overheated electricity bills?
Advice 13/08/2024

What’s really behind your warranty?

Market leading quality is the secret to a market leading warranty. When it comes to the all-important equipment you need to keep your commercial kitchen…
Advice 28/06/2024

It’s cool to be covered.

Do you have the right insurance for your commercial kitchen? Establishing and running a successful commercial kitchen can be an expensive and capital intensive process.…