14th November 2024
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5 Years parts & labour warranty
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5 Years parts & labour warranty
In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.
True Refrigeration.
The quickest way to check if your True product is still under warranty is to enter the serial number into My True.
It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.
In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.
If you are unable to get in touch with them, please contact us to discuss.
True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.
Commercial kitchens are stressful enough, without also having to worry about the longevity and reliability of your vital refrigeration systems. This makes it essential to choose cooling solutions that are built to stand the test of time—and not simply be replaced in the short to medium term.
Electricity remains a significant ongoing overhead for Australian commercial kitchen operators.