5 Years parts & labour warranty
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5 Years parts & labour warranty
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Through our HC development initiative, True now produce several of the most energy efficient commercial refrigeration products currently available on the market.
For customer convenience, we maintain a high volume inventory of finished products locally, available for quick dispatch and delivery, direct to your premises.
Have a refrigeration requirement to discuss? Our locally-based customer and technical support teams are standing by to help!
The quickest way to check if your True product is still under warranty is to enter the serial number into My True.
It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.
In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.
If you are unable to get in touch with them, please contact us to discuss.
True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.
Through extensive development and testing, True is balancing hydrocarbon refrigeration systems with the latest in energy efficient components and our own patented technologies. Our products maintain consistent, accurate and safe storage temperatures, even in the most demanding foodservice environments.
True’s Hydrocarbon products harness the power of R290, a naturally-occurring propane gas, to produce highly energy efficient and environmentally friendly commercial refrigeration equipment which doesn’t sacrifice on performance.
All True products are supplied with a five-year parts and labour warranty as standard. Our UK-based customer and technical support teams are waiting to take your call.
We ensure quality by having complete control of our full manufacturing process. Every True product produced is the result of over 70 years of experience. Quality is assured.
Our complete refrigeration equipment range includes over 300 industry-leading products, with sizes, options and accessories to fit any application.
True products are available from leading distributors nationwide. Equipment is dispatched from our central UK facility and usually delivered to site within 48 hours of acknowledgement.
Creating the optimal kitchen layout can help you overcome the demands and challenges of a busy service.
Being able to lay out your workspace so its suits your operation, your menu and your ways of working is what makes every service a success.
True’s Under-equipment Stands position your refrigerated ingredients at the point of cooking, giving you quick and easy access to your food when you need it. Available in an array of shapes and sizes, they can be built into your kitchen to support a wide range of cooking equipment and processes.
Maintaining food-safe temperatures of between 0.5°C and 3.3°C will help you reduce preparation time and enhance product freshness throughout service.
