What’s really behind your warranty?

Market leading quality is the secret to a market leading warranty.

When it comes to the all-important equipment you need to keep your commercial kitchen running smoothly, you might have concerns that some warranties aren’t worth the paper they’re printed on.

They might sound great at first. But closer inspection reveals they’re little more than a marketing tool, and should you ever actually need to make a claim, they’re filled with gaps that could make things very frustrating, very quickly.

There’s often a very simple reason for this, of course: the equipment simply isn’t robust or reliable enough to offer a comprehensive or long-lasting warranty. If the manufacturer did, they’d probably go broke from all the repairs and claims!

But the good news is the reverse of this situation is also true. You just need to know what to look for.

Warranties are driven by confidence.

When it comes to specialised kitchen equipment like commercial refrigeration, high quality systems are typically backed by high quality warranties – precisely because the manufacturer knows they’re well made and built to last.

Superior materials and heavy-duty components. Superior technology and design. Superior quality assurance and meticulous testing. These factors all combine to give some manufacturers supreme confidence in the quality and longevity of their products. Which in turns allows them to offer a water-tight warranty you can truly rely on, should you ever need it.

True… to our word.

This confidence is precisely why every product in the True Refrigeration range is covered by a market leading five-year warranty. We’ve been recognised as a global industry leader in commercial refrigeration for many decades thanks to our non-negotiable commitment to premium quality, innovation and customer service. Put simply, we don’t cut corners. Rather we lead by example and are driven to deliver award-winning excellence in everything we do.

Maximum peace of mind. Minimum fuss.

Whilst your True Refrigeration system/s are designed and built to perform brilliantly, long into the future, experience tells us the first five years of operation are typically the most critical. We certainly don’t expect things to go wrong in this time, but on the rare occasion they do, this is when it’s most likely to happen – and you can rest easy knowing your equipment is always completely covered. It’s just another of the many reasons why operators around the world choose True Refrigeration.

Backed by 79 years of commercial refrigeration expertise, we’re extremely confident in the quality and durability of every product that carries the True Refrigeration logo. And you can be too.

Warranty Watch-Outs

6 critical things to check in a commercial refrigeration warranty:

1. What is the term of the warranty?
2. What are the conditions?
3. Are there any exclusions?
4. Are you covered for parts only? Or parts and labour?
5. Does the supplier have local service partners in your area?
6. Does the supplier stock spare parts locally to minimise downtime?

Do you want a commercial refrigeration solution – and warranty – you can truly depend on? Contact us today.