2nd April 2025
How we’re helping food-service chains adapt to menu trends
5 Years parts & labour warranty
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5 Years parts & labour warranty
Marketing Specialist EMEA
As the demand for online grocery orders grows, supermarkets in Australia face more complex storage requirements to meet this shift.
Consumers are increasingly opting for click-and-collect or delivery services rather than in-store purchases. According to market research, over the next five years, the Online Grocery Sales industry in Australia is expected to grow, with the market size already expanding at a Compound Annual Growth Rate (CAGR) of 21.2 % between 2019 and 2024.
Coles and Woolworths are leading this charge, backed by their extensive supply and distribution networks, while specialised online grocers – such as those offering meal kits – are also gaining a strong foothold in the market.
With this growing trend, supermarkets need refrigeration solutions that can handle fluctuating inventory and accommodate varying product types.
True Refrigeration’s T-Series Flex Temp units provide exactly this flexibility, allowing supermarkets to easily switch between fridge and freezer settings based on inventory needs. This adaptability streamlines operations, ensuring that fresh and frozen items are stored optimally for customer pickup – whether in-store or ready for delivery.
As Australians become more eco-conscious, supermarkets must prioritise energy efficiency in their equipment, not only to save on rising energy costs but also to align with customer values.
With increasing regulations around energy use and sustainability goals, supermarkets are seeking equipment that helps reduce their environmental impact.
True Refrigeration’s energy-efficient units are designed to meet Australian standards for energy efficiency (MEPS), helping supermarkets reduce their carbon footprint while meeting operational demands.
By investing in energy-efficient refrigeration solutions, supermarkets can not only optimise operational efficiency but also appeal to the growing number of Australian consumers who value sustainability.
Cashier-less checkouts are becoming more common in Australia, with supermarkets like Woolworths and Coles adopting self-checkout and scan-as-you-go systems.
As these innovations often reduce the need for in-store staff, supermarkets must find new ways to attract attention and increase sales without the benefit of upselling by cashiers.
LED lighting and branded POS panelling are just a few ways to display food products in their best light and provide a branded experience to customers.
In these high-traffic environments, True Refrigeration’s glass door refrigeration units offer supermarkets an attractive and functional solution for showcasing products, allowing them to maintain peak performance while encouraging impulse purchases.
As demand for grab-and-go options rises, supermarkets in Australia are focusing more on meal kits, fresh pre-packaged foods, and quick snacks.
Supermarkets, like Coles, have reported that sales of “convenient food solutions” have increased by 50 per cent over the past three years with a survey by the supermarket finding that nearly eight out of 10 shoppers decide what they are going to eat within a day of consumption.
True’s glass door refrigeration solutions are designed to keep these high-demand items fresh and accessible, whether near the checkout or in dedicated grab-and-go sections.
True’s modular refrigeration systems ensure that supermarkets can adapt quickly to the growing trend of quick, convenient food options, providing storage solutions that optimise food freshness while supporting consumer impulse purchases.
With supermarkets evolving to meet the demands of modern consumers, it’s essential to invest in equipment that can keep pace with changing trends, inventory fluctuations, and customer expectations.
True Refrigeration’s commercial refrigeration solutions, including the T-Series FlexTemp units and glass door displays (GDM & TVM), provide the flexibility, energy-efficiency, and reliability supermarkets need to stay competitive.
Explore how True’s advanced refrigeration technology can help your supermarket thrive in Australia’s dynamic retail environment.
Commercial kitchens are stressful enough, without also having to worry about the longevity and reliability of your vital refrigeration systems. This makes it essential to choose cooling solutions that are built to stand the test of time—and not simply be replaced in the short to medium term.